Please visit our Returns+Exchanges page for more information.
Your package will be delivered within 2-7 working days after you place an order. We ship our packages with UPS and a signature may be required on receipt. If you are not present to take delivery of your parcel, the carrier will leave a notice telling you how to retrieve your package. Alternatively the carrier will try 2 more times to deliver the package. Please note that we are unable to change a delivery address once the order has been shipped and we will not ship your package again if you weren’t able to collect your package.
If for any reason you are not satisfied with your online purchase, you may return unused articles within 30 days of receipt. The articles must be returned undamaged and with their labels attached.
To return your order, please fill in the complete return form you have received and attach it to your package.
Please Note: Always include your order number(s) when you make a return to us.
Once we receive your return, all goods will be inspected. Again, articles must be returned undamaged and with their labels attached. Any item in unsuitable condition will be sent back to you. A refund of the returned goods will be made within 14 days to the card you used for the original purchase. Shipping costs are to be paid by the customer. Since we are not responsible for any items that are sent to us in error, we recommend using a shipping service that insures the value of your returned products or gives you tracking information.